R T Waters was founded in 1960 by Robin Waters. In 2014, the company was acquired by Graeme and Sara Olsen who continue to manage the business with the values introduced by Robin, focusing on expert advice with personal service. In 2020, Trevor Hayter MD was promoted to the board of directors and became a shareholder.
Located in Leatherhead, R T Waters Ltd is a company of personal and commercial insurance brokers with more than 100 years of combined employee experience. We blend a professional approach with a personal level of service to help clients on a local, regional and nationwide basis. Use us as home or business insurance brokers with confidence, and benefit from tailored solutions which tie in perfectly with your needs.
We also trade as car insurance brokers and van insurance brokers.
We have customer-facing High Street premises which welcome clients all locations in Surrey. Regional and nationwide clients can also speak to somebody on the telephone. We also offer an out-of-hours helpline. Regional and nationwide clients can also speak to somebody on the telephone. We also offer an out-of-hours helpline. R T Waters Ltd also provides face-to-face appointments with our home insurance brokers or commercial insurance brokers for a more personal service.
We pride ourselves on offering a personal service with expert advice. Don’t just take our word for it. Here is what a few of our clients have to say about us:
“During my time with R T Waters I have been seriously impressed with the service Angel Rogers has provided arranging my insurance renewals. As well as being so friendly on the phone whenever we speak, she is always exceptionally diligent making sure every detail is correct on my policies. I feel everything is taken care of so I don’t have to worry. Recently, Angel went the ‘extra mile’ for me arranging personal and business travel insurance cover. It took almost a week of back and forth with the underwriters but Angel kept at it in a way many brokers would not have done and ultimately I emerged with a policy which allowed me to feel confident of the cover whilst abroad on my travels. For the foreseeable future I will continue to use Angel as my broker for all my insurance renewals, as given the level of service I receive, I would be mad not to do so!”
"Goldex Investments Group Ltd is the largest UK Costa Franchise and we have been working with R T Waters for many years. The continuous support and advice that the team at R T Waters offer is second-to-none; they are always on hand to offer assistance to our offices, whilst dealing with all our insurance needs. We wouldn’t have any hesitation in recommending the services they provide."
Goldex Investments Group Ltd, A Costa Franchise Partner
"Working with R T Waters in particular Rebecca Barrett is effortless. Knowing all our polices are tendered annually gives us valve for money. Having a point of contact handling the day to day queries are equally important as the bigger picture. I value the speed or service and attention to detail."
Emilio Aleo, Bristal Investments / Leisure inc Knightsbridge Ltd
"Sterling have enjoyed a strong and long term relationship with R T Waters and value them as a Partner. We find them professional, friendly and efficient."
David Sweeney, Sterling Insurance Group
"I have been a customer of R T Waters for many years. I have always found them to offer a professional, polite and personal service whilst remaining competitive with their quotes. The thing I like the most is that you can pick the phone up at any time, and you will speak to a sensible human being who is always able to answer your questions. You never get put on hold for ages and then get put through to some call centre on the other side of of the world. Recently I needed to make arrangements for a rather complicated insurance policy for an elderly aunt of mine, and once again all my questions were answered, the advice I needed was given, and the policy was put in place within the space of an hour. Thank you very much to everyone involved, and long may you continue to prosper."
Mr S Mowbray, Epsom, Surrey
"We have worked closely with Rebecca and R T Waters over the years, who has always gone above and beyond resolving our commercial and private insurance issues. Rebecca always applies her excellent commercial awareness and personable skills ensuring that all of our matters are effectively resolved. It is always a pleasure working with Rebecca!"
Kafeel Khan Managing Director, Goldex Investments Essex Ltd T/A Costa Coffee
"This is now the second year I worked with Georgeeana on getting the best buildings insurance deal. It was again a smooth experience. Georgeeana is very responsive, always trying to accommodate the last changes or new information. I feel I have the best deal on the market. I would highly recommend working with her."